Civil Surgeon Reviews Operations at Aam Aadmi Clinic, Focal Point, Ludhiana

Ludhiana 28 Nov, (Onkar Singh Uppal)
The Civil Surgeon of Ludhiana Dr Pardeep Kumar Mohindra conducted a comprehensive visit today to the Aam Aadmi Clinic at Focal Point to review its functioning and ensure quality healthcare delivery to the public.
During the visit, the Civil Surgeon interacted with patients to gather firsthand feedback on the services provided at the clinic. Patients expressed their satisfaction with the medical care, highlighting the courteous behavior of the staff and the accessibility of free medicines and diagnostic tests. The Civil Surgeon emphasized the importance of patient-centric care and instructed the staff to address any grievances promptly.
The inspection also included a thorough review of the medicine stock and record maintenance. The Civil Surgeon verified that the supply chain for essential drugs and consumables was intact and ensured proper documentation for transparency and accountability. Special attention was given to the availability of medicines for chronic diseases, ensuring that patients with long-term conditions receive uninterrupted treatment.
Speaking on the occasion, the Civil Surgeon stated, “The Aam Aadmi Clinics are pivotal in providing equitable and free healthcare to every citizen. Continuous monitoring and feedback from the community help us improve and sustain the quality of our services.”
The visit reflects the Health Department’s commitment to delivering accessible, efficient, and transparent healthcare services. The Civil Surgeon also encouraged the clinic staff to maintain a high standard of hygiene and service delivery, reiterating the government’s goal of a healthier Punjab.The Civil Surgeon assured the public that regular visits to such facilities would continue to uphold the trust and satisfaction of the citizens.