Can you return gifts without a receipt or packaging? A legal expert explains

SYDNEY: (Dec 26) You’ve been given an ugly t-shirt and a book you’ve already read. But if you don’t have the receipts, can you return them?

Or what if someone’s given you a gift that’s defective in some way?

Before you box up your unwanted presents and head to the shops, here’s what the Australian Consumer Law – the rules on consumers’ rights and business responsibilities – says about asking for a return, exchange or refund under different circumstances.